Chicken Licken

1 George Maluwa Jr. - 3 months ago

To whom it may concern

Please at all costs avoid a staff member at this location called Olinda. She is a middle-aged lady that seems to have very little customer service skills. I would advise who ever is in management to maybe give her a chance at doing training again or to keep her in the back cooking and not dealing with customers. She is completely rude she knows how to raise her voice to customers and she is a big fan of snickering and laughing while you talk to her. Her influence on your staff it’s not one that you want. She is not a leaders nor a level-headed individual.

Best of luck with your business moving forward but with her at the till there is little hope for a successful customer service feedback.

1 Simphiwe Ndimande - 2 months ago

Since this place has been under new management the meat is not the same anymore. I have been taking back every order because they give us old oily meat and when you take it back they just put two different pieces and tell you this how all the meat is. I am Never ever buying from them again. The stuff is nice but quality of the food????????

2 Belle Josephs - 4 months ago

This Chicken licken Struggles with being consistent. The wings are sometimes dry and a bit off.

1 Owen Phiri - 5 months ago

Very slow service. Waited 1 hour for drive through on 26 April 2022.
The excuse was the chicken didn't defrost.
They should've just closed the store honestly.
People were reversing out of the drive through.

2 Ruan Liebenberg - 2 months ago

I have been a regular customer for more than a year. Following the change in managent the quality of the chicken and service has been impacted negatively. To adress the quality of food, exsesive amount of oil used on the chicken. I must add tonight the chicken was definitely better than usual.
To mention the service, why would a customer be asked to park when going through the drive through.(or what chicken licken calls the Fly through). The main reason is poor management of food preperation etc. that direcly impacts the customer, and of course to bypass their internal tracking/ time reporting system to show how quick they service their clients and close out orders. How can any improvement happen on false reporting. My call out to the ower, have a normative experience, go an order some food as a customer. I really hope this might help to improve the quality of the food and overall experience.

1 Alfred Markram - 11 months ago

What a waste of money...Dried out Chicken...Dried out Buns...The burger we got, didn't even have cheese on, although it says it has...The small burgers...are small enough for birds to eat, but big enough for Ostriches to pay for...DRIVE THROUGH IS A JOKE...If you want to see the rest of the menu...You are told to come i side..WHY THEN HAVE A DRIVE THROUGH CHICKEN LICKEN...Perhaps change the name to Chicken Little...as everything is SMALL...but has LARGE prices!!! YOU WILL NEVER SEE MY MONEY AGAIN...Have a look at my slip # and you have my details...See if they even respond...Probably not...

1 Jeroen Kelderman - 6 months ago

I am retracting my 5 stars. I was there on Sunday. The chicken pieces i had were terrible. My daughter had the soulbites. They were terrible. The quality has gone to sheet. I rather could have bought rainbow chicken and microwaved it.