KAUAI Sandton

1 Msizi Nkosi - 3 weeks ago

I ordered food via the ubereats app at around 10:00 a.m and set the scheduled delivery time to around 15:00 p.m, the app said i will get a notification once the store accepts/confirms the order. At around 13:30 i started getting worried as I had received no order confirmation on the app so i decided to give the store a call and the lady on the other end told me they received my order and there is nothing to worry about, my order will be made and delivered. Between 15:00 -15:30 i got a notification that the store had cancelled my order and the funds reimbursed without a valid explanation of the cancellation, leaving me extremely hungry u0026 disappointed.

1 Queenie - 2 months ago

This wrap was below par. I was reminded why I had not visited Kauia in a while. Horriblefood especially for the price.

5 Sommerregen - 2 years ago

The order was a little bit chaotic but I got exactly the wrap that I ordered although I had to change some ingredients due to my fructose intolerance. It took a while to prepare my wrap but it was crowdy so I could expect that! The wrap tasted really good and the ingredients were really fresh!

4 Wai Sze Leung - 7 months ago

Tried their Avo No Bull burger and was pleasantly surprised by how pleasant it tasted. So glad I was willing to give it a try, considering that my experience with other black bean burgers have not been great. The combination of rockets, red onions, and the slice of tomato with a toasted bun made it an overall happy affair although it was a bit weird how the bottom bit of the burger seemed "cold/room temperature" compared to the top bit with the burger and toasted top part of the bun. Order was processed fairly quickly.

1 Lyndall Herman - 4 months ago

Very dissatisfied with kauai Sandton city. we waited 30 minutes for two smoothies. Will definitely not buy at this store again...

1 Margo Groenewald - 7 months ago

I posted a review on Sunday and I see it was removed. I have been a client of Kauai for years. Sunday I bought a princess wrap at Sandton City and the wrap was like sauce when I got home. The chef did not apply the correct amount of ingredients. The incompetence of the people will cost the company it's brand. To date no response on my complaint. I will not buy from the retail chain again.

5 Stefan Laurie - 8 months ago

Update: of late 2022+ they have improved their their service, no complaints so far, good job!

Prev:
Great food when they get your order right. I've had it twice now where the ingredients are wrong - e.g. Plant Power wrap is missing orange. This can be solved by just telling the customer when they take the order that they're out of that ingredient (if it's not incompetence when making the wrap). Will no longer order from there.