Silver Peak Spur Steak Ranch

1 Shawn Hefer - 7 months ago

I was holding off posting this bad review, because I am not one of "those people" who thrives on leaving bad reviews. BUT... After just receiving the worst possible service from Spur Mall@Carnival, where I eventally turned around and left because nobody was seating the would-be patrons, I am angry enough to post this.

On 20220125 around 19h00 we treated a family member for her 14th birthday, by going to your restaurant in particular even though there are at least three other Sprurs much closer to where we reside as we have always received superior service compared to other branches

The photo's attached are of my and the birthday girl's burgers, which aside from being a miniaturized version of what it is on your menu, was dry and tasteless. This was without question the worst burgers I have EVER eaten at any Spur. And I have for several years ranked your burgers as no.1 in the country. This was such a disappointing letdown, that I am hesitant whether I will risk trying another Spur burger again. The patties is even worse then McDonald's patties, which was exactly how we all described it. TERRIBLE food on what was supposed to be a special occasion.

5 Siphokuhle Xulu - 3 months ago

Had a wonderful experience,first time going there.the food was ????????????????????????????????

5 Shezelle Swanepoel - 2 months ago

Dear spur let me tell you LINN such a great waitress, she made sure her table was okay, she has a great personality, I would definitely be back there real soon.
5 Starts honey

5 Anton Joubert - a month ago

The Spur had such a positive impact on our hockey team. They treated the hole team with respect and had fun by singing and dancing with the team.
Thanks

4 Marianne Domarad - 2 months ago

The food, once it arrived was very good but something happened with our order. It took way too long and no explanation or apology was offered. Then we had to track the check.

1 Alicia Van Der Merwe - 5 months ago

Hi Team Spur. Will not visit this branch again. VERY slow service to no service at all. Our waiter seems new and not attentitive at all. No manager available on the floor and or checking on customers. We waited 45min for 2 burgers. I understand if there is a delay in the kitchen but then communicate to your guests.

5 Liza Janse van Vuuren - 2 months ago

We are very impressed with the service at Silverpeak Spur.
After a not so good experience and service at the Birchwood Spur, went there and waited for a table to be cleaned, was seated and waited for a waiter to attend to us. Waited for a while and decided to rather leave and go to the Silverpeak Spur, we thought it won't get better.
So we got at Silverpeak Spur was 3rd in line for a table, wasn't long before we were seated and straight away our waiter (Paul) attended to us. This Spur was packed and still we had our food and drinks within quite a reasonable time. Our waiter Paul had other tables to wait on and still he was friendly and checked in on us from time to time. The atmosphere was relaxing and the food was delicious.

Thank you for making our experience at Silverpeak a great one. We will definitely go back.