1 Shawn Hefer - 7 months ago
I was holding off posting this bad review, because I am not one of "those people" who thrives on leaving bad reviews. BUT... After just receiving the worst possible service from Spur Mall@Carnival, where I eventally turned around and left because nobody was seating the would-be patrons, I am angry enough to post this.
On 20220125 around 19h00 we treated a family member for her 14th birthday, by going to your restaurant in particular even though there are at least three other Sprurs much closer to where we reside as we have always received superior service compared to other branches
The photo's attached are of my and the birthday girl's burgers, which aside from being a miniaturized version of what it is on your menu, was dry and tasteless. This was without question the worst burgers I have EVER eaten at any Spur. And I have for several years ranked your burgers as no.1 in the country. This was such a disappointing letdown, that I am hesitant whether I will risk trying another Spur burger again. The patties is even worse then McDonald's patties, which was exactly how we all described it. TERRIBLE food on what was supposed to be a special occasion.