1 Mike du Toit - 4 years ago
Great communication before hire period, very poor communication after. I rate a company on their ability to sort problems out. The vehicle I paid for was not what I received and I have not been refunded my deposit correctly. I've been short changed, that's code for robbed. I paid a large amount of money for 16 days with a fully kitted 4x4, I received a sub standard very tired vehicle with no hot water capacity, something I paid for. The vehicle does not belong to them, clearly they're only an agent but they took my money and they should be accountable and sort the problem out with Avis 4x4 hire. Their attitude is " we'll get back to you..." that's another code for we all know what. I've given them more than enough time to sort this matter before posting this review, it's more than a month. I would steer clear if you want to visit South Africa hassle free. That goes for Avis safari rentals too.