Life Westville Hospital

1 Karissa Moodley - 4 months ago

Do not waste your time with this hospital. The doctors are great but the nursing staff and food make you want to definitely find better care regardless of the doctor . The food is something that will make you even more sick by eating it. The nurses think they are there for a party rather than to work. We pay a lot of money to go to private hospital to get the worse service and food ever. IF ONE IS ABLE PLEASE DO NOT GO TO THIS HOSPITAL.

1 Ahmed Amla - 4 months ago

Westville "private" hospital service is absolutely terrible. My new born son was admitted into hospital and needed to be seen to every 2 to 3 hours due to complications. If it wasn't for my wife who also had spent the night my sons life would be at risk. The night nurse was caught sleeping on the job. When my wife asked her to check up on my son she refused to attend to him. I am shocked that a private hospital has such poorly trained staff. There was absolutely no reassurance from the nurses during their stay. The only time they came into the room was to get some tape. I don't know whose life/whose child's life this message can save but I would.never recommend this hospital to anyone. In order for him to have been admitted r14 000 had to be paid there and then. He ended up staying for less than expected and the refund took forever to be issued. This message was typed about 2 and a half weeks after he was discharged and not a cent was returned. I would rate their services 0/10

5 Letesha Balgobind - 2 months ago

I would like to thank the nurses in surgical ccu ward, day and night shift. They have been extremely amazing taking care off my dad. They are 100% professional ,friendly and helpful. He has recovered well from his surgery.

1 Jacqui Everitt - 3 months ago

I am very disappointed in the visiting hours at Westville Hospital. If the hospital is concerned about the pandemic why are they not screening anyone? It is very emotional and unsettling when you are unable to see a loved one who is ill especially the young and the elderly. We have to stand in a line to tick our names off because god forbid the patient has more than 1 visitor but we enter without being screened for Covid. When you ask a question there is no eye contact or friendliness whatsoever in fact twice i have been met with disdain and irritation. Thank the Lord the nurses and doctors are wonderful and caring to the patients. Would Westville Life hospital also update their website about these ludicrous rules as we have family members coming from near and far to visit only to be turned away at the door. Trying to phone reception to get through to the ward all day to find out how a patient is after surgery is pointless as well as nobody answers the phone- perhaps this has not been updated either?

1 Dee - a month ago

Reminded me of my 4 week stay at Addington in 2016. This time it just cost more.

Honestly hard to explain.
Imagine having the emergency trauma doctor, the one tasked with emergencies when the patient's attending doctor is out, tell a worried mother "Not my job". Nurses don't know what to do then. Hard to keep a straight face while dealing with that. Props to the poor nurse trying to organize everything, she did great.

When nurses just give you a slight nod to get your attention instead of saying "Hi there, I will take you where you need to go" instead of just chatting to the security guard and expecting us to follow.

The worst part for me though is the paid parking. I can deal with lazy humans, rubbish attitudes and new staff that aren't properly trained. Paid parking though? Why on earth have paid parking at a private hospital when people are gravely sick and die.
Imagine the stress of pulling yourself together after a VERY long day/night/week and getting in your vehicle, driving to the exit only to realize at the boom gate that you have no idea where your card is.

Turn around and go sort it out, just what you needed, right? Management must have thought so.

1 khanyi khumalo - 4 months ago

I had the worse experience in this hospital. The day nurses at the peadiatric ward really frustrated me. I did not sleep the whole night trying to calm my baby down I slept at 6 by 7 they came in and told me to get up. No consideration at all. Waited for the peaditrician to come see by 4 month baby from the morning no one even came to give me an update about when he would come. When he finally came he was in the room for not more than 5 minutes. The “bed” they give to parents oh my word. It was so uncomfortable my baby needed to be held to sleep so I could not even use the bed in the ward too small and uncomfortable. The nurses came in and roled the “sleeper chair” and told me they want it to be neat for when the doctors arrived. I was hurt I don’t want to lie, the fact that they could understand was beyond me. Even when arrived the was so much disorder at the trauma/emergency unit. I am very disappointed! Oh the nurses wow super rude and inconsiderate. I would not recommend this hospital unless a lot of things are changed and the nurses treat patients with sincerity and understanding.

1 Christine Buttner - 4 months ago

Westville Life Hospital can be compared to a government hospital. I'm a RN/RMand it was shocking to see how the private sector has gone down the drains. The food was shocking. Mushy noodles with a piece of cheese on top and three blackened carrot pieces as vegetables. Lights didn't work. The night staff didn't give pain medication for 95min after I had asked for it 3 times. I have no complaints about the Dr and the Theatre Staff. But what disgusting service from a hospital which you need to pay so much money for teribble service. And looking at the previous reviews, it seems Life Healthcare only responds to positive reviews!!