Incredible Connection Cresta

1 Ethan - 2 weeks ago

I bought a new phone from them and it had a faulty battery. I wanted to replace and they said it has to go to a workshop to be looked at and it will take 14 to 21 days. It took them a full week to send it to the workshop. I didn't even have the phone with me for a week and now they will have it for. They advertise tried and tested which clearly is not the case, never buy anything electronic from them.

1 Romain Abbas - 3 weeks ago

Poor overall experience, had to interrupt a staff conversation to get some help. The price on the product was not the sale price, staff insisted the sale is over without checking. After scanning the item it showed the sale price. Poor merchandising and lethargic staff.

2 Mike Breytenbach - 2 weeks ago

Yesterday's tech for the highest prices you will find anywhere.

They fudge their tech advice; double check everything yourself.

Edit: No thanks, my time is precious.

1 Tobie oosthuizen - a month ago

No stock of a cellphone I was looking for, cannot tell me when stock will arive, suggestion is then to pay for the device but cannot tell me when that will arrive? Useless

The complaints departmented contacted me as per below. They ordered the stock and promised it will be available for purchase at the store.........this is now two weeks ago :( nothing, not a thing

2 Keith Cassie - 10 months ago

In-store pick up is a disaster. So quiet and waited so long. Plenty of service people doing nothing. Total time to collect was an hour with only one customer ahead of me.

1 David du Toit - 5 months ago

Incredible corruption! Never buying even a pen at this place again. Bought a laptop that was broken. Brought it in for repairs. Its been two months, still no laptop. Numerous broken promises by staff. Logged complaints on every platform possible, still no reply.
Everyone in the store was equally incompetent.

1 Elizabeth van Tubbergh - 4 weeks ago

One can really see where the low rating comes from. We have never actually had decent service form these people.