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Joanne Human -
5 years ago
I am very unhappy about the way I was treated by the manager of Somerset Whitehouse Linen. After spending R12000+ at their shop and being a regular customer, they discovered that my 5 year old made a mess in their bathroom. I do not make excuses for my child and agree that something like that should be treated, but for the manager to approach me with a bad attitude, demanding me to clean it (which I would offer to do anyway if I was aware of it)and not even for her to offer me a cloth or cleaning products. She was untactful and unprofessional. Being in the hospitality industry, I deal with situations like these all the time. This was not handled well and I will not set foot in that place again. I was treated like a criminal