3 Timothy Mason - 5 months ago
The owners seem friendly, they also have a great concierge (Nelli) who really goes out of her way. The room service for the most part is also good.
My shower had an issue with the hot water (which I did report but wasn't dealt with) and the the kitchen staff, although friendly, don't seem to know the menu too well.
The place is isolated and in a great location while also being close to two great malls. The owners have a good thing going that could use a bit of quality of life improvements.