Menlyn Boutique Hotel

5 [email protected] 590805 - 4 months ago

The restaurant experience was superb. Our wedding anniversary was made exceptional by the very proud and professional staff who went out of their way to make dinner outstanding. Food was outstanding, service on point and attention to detail, including special decorations on our dessert plates, very special. We shall be back! Thank you!!!

5 Jon Cameron - 5 months ago

Friendly staff made us feel at home, spacious room no. 23, stunning modern decor, the chief makes perfect poached eggs- definitely recommend these to go along with a generous breakfast buffet.

1 Lerato Bambo - 2 months ago

Service was horrible. We arrived for 10am booking, then at 10:20 when we order food we were told the kitchen is closing for breakfast which they failed to disclose when we arrived. The waiter told us to order on UberEats, as they only accept Uber eats orders before 12. He also said they only start serving lunch at the hotel at 12 and it would take 10 mins to prepare, so we agreed to wait but it took over 40 mins and the waiter kept saying they are busy plating the food. Service was definitely the worst I’ve ever received. Wouldn’t expect this from a 5 star place

2 Martin Allister Narainsamy - 5 months ago

It was terrible. Staff took there time with the owners contact details on even though I called 2 hours earlier to complain.
They have a very bad attitude towards complaints and like to accuse the guest's of all sorts of things with no evidence what so ever.

Xander leigh asked me to post this as I was told " I can do what I like"

This place is a overpriced guest house and staff are not clued up o what we paid for especially when it is included I the room rate.

Don't waste your time.
Go to The Maslow in Menlyn

4 Vusi Msiza - 6 months ago

I arrived at the hotel on Wednesday the 9th February 2022 for a two night stay. Let me begin with the fact that i chose this hotel on the basis of my previous experiences with boutique hotels in Durban and Cape Town, and i had stayed in local hotels such as Fire and Ice as well as Southern Sun. Menlyn boutique hotel is small, cute and overall beautiful with some aesthetics. I booked a standard room and i liked it, it comes with a unique design. I came to the hotel for writing and its such a good space for that especially during the day. I appreciate the excellent service of all the staff members, i will mention those i still remember. The housekeeping lady who cleaned my room, the guy who fixed my TV, Ronald and Caroline from the restaurant and Masindi from the reception.

What i did not like and i think requires improvements are the following things;

1. The WhatsApp line to contact reception, housekeeping etc. is not efficient. I checked in at around 14:00 by 14:41 i sent a message requesting assistance with the network and smart TV in the room. I was only assisted at around 17:30. In the morning of the 10th it took staff 30 minutes to respond to my text on my request for iron and a board.

2. The menu is limited and serves smaller portions, i remember asking one of the staff if the menu in the room was different to that of the restaurant, wondering that i would have more option from the restaurant.

I think i will give it another try later in the year and see if there are significant changes and would actually go for executive room in order to get a different experience altogether.

4 Sean Von Der Decken - a week ago

Absolutely beautiful and amazing service but the road noise is relentless unfortunately

4 Pietman Lategan - 3 months ago

Really good service and good coffee. The perfect atmosphere for our book club meeting.